Last updated: February 27, 2026
By engaging Rivasyst LLC ("Rivasyst," "we," "us") for services or using our website, you agree to be bound by these Terms of Service. If you do not agree, do not use our services. These terms apply to all clients and visitors.
Rivasyst provides AI implementation and automation services, including but not limited to voice AI agent development, workflow automation, AI strategy consulting, and business process transformation. The specific scope of services is defined in a written Statement of Work or service agreement signed by both parties before work begins.
All service engagements require a one-time setup fee paid prior to project commencement, and a recurring monthly retainer. All plans require a minimum 3-month commitment. After the initial commitment period, the engagement converts to month-to-month and may be cancelled with 30 days written notice.
Setup fees are non-refundable once work has commenced. Monthly retainers are billed in advance and are non-refundable for the current billing period. Late payments may result in service suspension.
Upon full payment, clients receive a license to use all deliverables produced by Rivasyst for their business. Rivasyst retains ownership of any proprietary frameworks, methodologies, templates, and tools developed prior to or independently of the client engagement. Client data, content, and pre-existing intellectual property remain the property of the client.
Both parties agree to keep confidential any non-public information shared during the engagement. Rivasyst will not disclose client business information, workflows, or data to third parties without consent, except as required by law or to fulfill the services using authorized third-party platforms.
Rivasyst's total liability for any claim arising from or related to our services shall not exceed the total fees paid by the client in the three months preceding the claim. We are not liable for indirect, incidental, or consequential damages, including lost revenue or data, even if advised of the possibility of such damages. AI systems involve inherent uncertainty; we do not guarantee specific business outcomes.
Either party may terminate the engagement with 30 days written notice after the minimum commitment period. Rivasyst reserves the right to terminate immediately for non-payment, breach of these terms, or conduct that endangers our team or systems. Upon termination, all outstanding fees become immediately due.
These terms are governed by the laws of the State of Florida, without regard to conflict of law provisions. Any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, unless both parties agree to an alternative resolution method.
Questions about these Terms of Service may be directed to sales@rivasyst.ai.