A voice agent answers every call, handles scheduling and common questions, and keeps your chairs full — without adding headcount.
$500–$1,200
average revenue per filled dental appointment — every unanswered call is real money
The Problem
Your front desk is pulled in three directions at once — checking in patients, answering the phone, and processing insurance. Calls that come in while staff are occupied go to voicemail. Most patients don't leave a message. They call the practice down the street instead. An empty chair is pure lost revenue — and it's happening multiple times a day.
The Solution
A Rivasyst voice agent answers every call that your front desk can't get to, handles new patient scheduling, appointment changes, and common questions about procedures and insurance — keeping your phones covered at all times without hiring another person.
How It Works
When your front desk is unavailable, calls roll to the voice agent. It picks up immediately and handles the inquiry without the patient ever knowing they were queued.
The agent can book appointments for new patients and handle reschedules for existing ones — accessing your scheduling system directly to offer real available times.
Questions about insurance accepted, procedure costs, office hours, and directions are handled on the call — no staff time required.
For complex billing questions or clinical inquiries, the agent collects the patient's information and transfers to the appropriate team member — with context already provided.
What You Get
No more calls going to voicemail during busy periods
New patient appointments booked without front desk involvement
Existing patients rescheduled without holding or callbacks
Staff freed from routine calls to focus on in-office patients
Consistent capacity and reduced chair downtime
Available 24/7 — including evenings, weekends, and holidays
Dental · AI Voice Agents
Tell us about your situation and we'll show you exactly how this would work for you — no pressure, no commitment.