rivasyst

Catering inquiries come in and sit in your inbox until someone remembers to reply.

Speed-to-lead automation responds to every catering and event inquiry instantly — qualifying the opportunity, collecting event details, and booking a consultation before the lead moves on.

$2,000–$15,000

average catering booking value — every slow response is a significant loss

The Problem

Catering and private event bookings are some of the highest-value transactions a restaurant can close. But they start with an inquiry — a form fill, an email, a voicemail — that sits untouched while the kitchen runs service. By the time someone follows up, the client has already reached out to three other venues. These are not impulse diners. They are planners with budgets, and they book with whoever responds first and most professionally.

The Solution

Rivasyst builds a speed-to-lead automation for catering and event inquiries that responds within seconds, collects event details like date, guest count, and budget range, and routes the qualified lead to your events manager — all before the prospective client has time to email your competitor.

How It Works

01

Inquiry captured from any channel

Catering forms, emails to your events address, and voicemail transcriptions are all captured and processed instantly by the automation.

02

Instant acknowledgment with detail collection

The lead receives an immediate, professional response asking for event specifics — date, guest count, cuisine preferences, and budget range — so your team has everything they need.

03

Qualified lead routed to events manager

Once event details are collected, the lead is packaged and delivered to your events or catering manager with full context — ready for a consultation call.

04

Follow-up sequence for unresponsive leads

Leads who do not complete the detail form get 2 to 3 personalized follow-ups over the next week — keeping your restaurant top of mind without being pushy.

What You Get

Every catering inquiry responded to in under 60 seconds

Event details collected automatically before the first human conversation

Higher close rate on high-value catering and private dining bookings

Events manager receives pre-qualified, information-rich leads

No more lost revenue from slow follow-up on big-ticket inquiries

Works 24/7 — even when inquiries come in during Saturday night service

Restaurant · AI Automations

Ready to solve this for your business?

Tell us about your situation and we'll show you exactly how this would work for you — no pressure, no commitment.