An AI chatbot handles menu questions, dietary inquiries, catering requests, and reservation booking — so your staff stays focused on the dining room.
35%
of restaurant website visitors have a question that goes unanswered
The Problem
Restaurants get flooded with repetitive inquiries — hours, menu questions, dietary accommodations, large party availability, catering pricing. Every one of those calls or messages pulls a staff member away from guests who are actually in the building spending money. During peak hours, phones go unanswered. Online, visitors click around looking for catering info or a reservation link and give up when they can't find it fast enough.
The Solution
A Rivasyst AI chatbot handles the most common questions your restaurant gets — menu details, allergen info, hours, catering options, and reservation availability — directly on your website. It captures catering leads, books reservations, and only escalates to your team when a human is truly needed.
How It Works
The chatbot answers questions about your menu, hours, dietary options, parking, dress code, and private dining — trained on your actual restaurant information.
For catering inquiries, the chatbot collects event date, guest count, budget, and contact info — delivering a qualified lead to your catering manager.
The chatbot checks availability and books reservations directly, or connects to your reservation system. Large party requests are flagged for your team.
Instead of answering the phone mid-service, your team gets a summary of chatbot conversations and leads at the end of each shift.
What You Get
Menu and FAQ questions handled without staff involvement
Catering leads captured with full event details — ready for follow-up
Reservations booked 24/7 including late-night and weekend browsers
Phone volume reduced during peak service hours
Dietary and allergen info delivered accurately every time
Multilingual support for tourist-heavy locations
Restaurant · AI Chatbots
Tell us about your situation and we'll show you exactly how this would work for you — no pressure, no commitment.