A voice agent handles reservations, waitlist inquiries, and common questions during peak hours so your staff can focus on the floor.
$150–$400
average revenue per table — every unanswered reservation call has a direct cost
The Problem
Friday night at 7pm, your host is seating guests, your manager is running the floor, and the phone rings. No one answers. The caller — a party of six looking to make a reservation for next Saturday — hangs up and books somewhere else. This happens multiple times per service. The revenue loss is invisible but consistent, and it compounds every week.
The Solution
A Rivasyst voice agent answers every call during service hours, handles reservation requests against your live availability, manages waitlist inquiries, and answers the common questions your staff fields dozens of times a day — hours, menu, parking, private dining.
How It Works
The voice agent operates alongside your team during peak hours. Every call that would otherwise ring through gets answered in under two seconds.
The agent accesses your reservation system in real time, offers available times for the party size requested, and confirms the booking — sending a confirmation text to the guest.
For fully booked nights, the agent offers to add callers to the waitlist and collects their number for a callback if a table opens.
Hours, dress code, parking, allergen questions, private dining inquiries, and gift card availability are all handled on the call — no floor staff pulled away.
What You Get
No more missed reservation calls during service hours
Reservations booked automatically into your existing system
Waitlist managed without host involvement
Staff kept on the floor where they generate revenue
Consistent guest experience from the very first call
Handles call spikes during peak hours without added headcount
Restaurant · AI Voice Agents
Tell us about your situation and we'll show you exactly how this would work for you — no pressure, no commitment.